I wanted to express today a thought of how you can either break or make a sale online.
Today I have trawled through over 30 web design sites after using the search term ‘web design Melbourne’ and something occurred to me. Some of them make it very hard to read their content.
It is very frustrating for a person to have to put their nose touching their monitor when they want to know what the company is about!
What is the online sales process? Get ranked well on google search, impress them with your website (and even at this stage it is not guaranteed that they will contact you), and after some deliberation, they may send you an email or fill in your web form. Even then we are still not sure if they will do business with us.
It surprises me then, how many companies are blessed with great google rankings, only to have poorly readable content.
These days, all the browser has to do when they come across to your site if they cant read your content well is click the little red cross on the top right of the screen to leave your site. It’s that simple. So wouldn’t you place some effort into making sure that your content is readable?
Here are some examples in my search for ‘web designers melbourne’
Not so good sites:
Design Junction
This website content is too small and is very difficult to read. The content is bunched up in ‘blocks’ of text which doesn’t make it easy on the eye. This is one where you are just hit over the head with a sledgehammer by a wall of text.
Evolution7
This text is even tinier than the above example. I wouldn’t even try to read this.
Gee Multimedia
Still too much text. The first page has six paragraphs which in my opinion is way to much when your main goal is to get the browser to take some action.
Here are some better examples:
Reactive
A lot more easier on the eye. One paragraph is all you need to tell me what you are all about.
DT Design
This site is much more flash orientated (moving graphics). As per the above example, it tells me what the company is all about in a short paragraph.
Don’t get me wrong, im not anti text or content. When building or creating a website there just should be usability and practicality in mind.
Keep in mind that content should be in a font that people can read (size 12 is a good size) and that there is not a whole heap for the person to digest at first. You want to ease them into contacting you, not giving them chunks and chunks of text which may overwhelm them.